E-commerce Platform for
Travel Retail

SKYdeals is an enterprise-grade e-commerce engine purpose-built for travel retail. Unlike standard e-commerce platforms, we're designed for the specific complexities of this industry: massive catalogs from hundreds of brands, passengers from 100+ countries, dynamic duty-free pricing rules, low-bandwidth environments like aircraft WiFi, and limited conversion windows of 2-14 hours. On top of this robust e-commerce foundation, we've built a shoppertainment engagement layer with proven mechanics that multiply conversion rates by 3-5× compared to traditional retail approaches.

Standard e-commerce platforms (Shopify, Magento, WooCommerce) weren't built for travel retail's unique constraints. SKYdeals solves challenges they can't: operation on 1 Mbps aircraft WiFi, real-time location-based deal triggers, multi-currency duty-free pricing, integration with IFE and connectivity systems, and conversion optimization for short engagement windows. Beyond technical capabilities, our built-in shoppertainment mechanics (flash sales, auctions, group buying, FlyOver Deals) create engagement that traditional catalog-style e-commerce can't match. We're not a generic platform adapted for travel—we're purpose-built for it.

The platform provides a complete retail foundation: unlimited product catalogs with complex variants and multi-language support, full order management with split shipments and returns, customer management with accounts and guest checkout (GDPR compliant), multi-PSP payment processing (Stripe, Adyen, PayPal) with multi-currency support and PCI-DSS compliance, a powerful promotions engine with stackable discount rules and scheduling, real-time analytics and BI integration, faceted search with merchandising rules, and complete API access (RESTful + GraphQL) with webhooks and SDK. Everything you need to run sophisticated e-commerce operations at enterprise scale.

Beyond standard e-commerce, SKYdeals includes engagement mechanics proven to multiply conversion: FlyOver Deals (location-triggered offers based on GPS and flight data), Flash Sales (countdown timers creating urgency), Group Buying (social discounts unlocked together), Live Auctions (real-time bidding on premium items), Happy Drawings, Lucky Wheels, Drive to Store, Bundle Deals, Loyalty Challenges, Digital Vouchers, Pre-Order & Collect, and Destination Deals. These aren't gimmicks—they're psychological triggers engineered to convert passive browsers into active buyers. The 3-5× conversion uplift is proven across deployments with Lufthansa Group, Etihad, and La Compagnie.

Yes. The platform is built for massive retail operations—millions of products, thousands of categories, complex pricing rules, multiple brands. Our multi-source catalog architecture aggregates products from multiple origins: your own inventory, brand APIs, dropship suppliers, all unified in one storefront. Bulk import/export, multi-language product content, and sophisticated variant management handle the complexity of travel retail catalogs with hundreds of vendor relationships.

Yes. The platform supports multi-vendor marketplace architecture where each seller manages their own catalog while customers enjoy unified checkout. Commission management, seller dashboards, and automated payouts are built-in. This is ideal for airport operators, travel retailers, or any organization wanting to aggregate multiple brands into a single shopping experience. You can operate as a pure retailer, a pure marketplace, or a hybrid combining owned inventory with third-party sellers.

Absolutely. SKYdeals is designed for complete white-label deployment. Your brand, your domain, your visual identity throughout the experience. The multi-tenant architecture supports launching stores for multiple clients or multiple brands within your organization. We provide complete visual customization—colors, logos, typography, layouts—so passengers experience your brand, not ours. Every touchpoint reflects your identity.

SKYdeals is built on a modern, enterprise-grade stack: headless architecture with decoupled frontend/backend (deploy any UI—React, Vue, native apps, kiosks, IFE screens), API-first design with RESTful and GraphQL APIs plus webhooks, high-performance infrastructure with sub-second response times and global CDN, low-bandwidth optimization for aircraft WiFi (works on 1 Mbps), cloud-native deployment with auto-scaling and 99.9% uptime SLA, and enterprise security (GDPR, PCI-DSS, SOC 2 ready, encryption at rest and in transit). The stack includes Node.js, Vendure, Vue.js, TypeScript, PostgreSQL, Redis, and Elasticsearch.

Headless architecture separates the frontend (what customers see) from the backend (commerce engine). This means you can deploy any user interface—React web apps, Vue storefronts, native mobile apps, airport kiosks, IFE seatback screens—all powered by the same commerce backend via APIs. Update the frontend without touching commerce logic. Launch new channels quickly. Customize each touchpoint for its context. The flexibility is especially valuable in travel retail where you might need different experiences for web, mobile, IFE, and station displays.

SKYdeals is API-first, meaning we integrate with virtually any system. Travel systems: IFE providers (Panasonic, Thales, Collins), connectivity providers (Viasat, Gogo, Starlink), PNR/booking systems, loyalty programs, airport systems. Payment: Stripe, Adyen, PayPal, airline payment rails, BNPL providers. Enterprise: ERP (SAP, Oracle), PIM systems, CRM (Salesforce, HubSpot), BI tools, SSO/SAML. Fulfillment: OMS platforms, warehouse systems, shipping carriers, dropship networks, click-and-collect infrastructure. If it has an API, we can connect to it.

We built SKYdeals specifically for aircraft WiFi constraints—environments as slow as 1 Mbps with variable connectivity. Our optimization includes aggressive caching strategies, lazy loading of images and content, compressed data transmission, offline-capable shopping cart preservation, and graceful degradation when connectivity drops. The platform loads fast and performs smoothly even in challenging conditions. This same optimization benefits any low-bandwidth travel environment: cruise ships, trains, remote locations.

SKYdeals integrates with multiple payment service providers (PSPs): Stripe and Adyen are default options, with PayPal, airline payment rails, and BNPL (Buy Now Pay Later) providers also supported. The platform handles multi-currency transactions with real-time exchange rates, duty-free pricing rules, and complex tax calculations. All payment processing is PCI-DSS compliant. We can integrate with your preferred PSP if you have existing payment relationships.

The promotions engine supports sophisticated discount mechanics: percentage and fixed discounts, coupon codes, automatic cart-level promotions, buy-X-get-Y rules, tiered pricing based on quantity or customer segment, bundle pricing, loyalty tier discounts, and time-scheduled promotions. Rules are stackable—multiple promotions can apply to the same order with defined priority. You control promotions through an admin dashboard, or our team can manage campaigns on your behalf. The engine integrates with our shoppertainment features for flash sale countdowns and auction mechanics.

SKYdeals includes comprehensive real-time analytics: sales dashboards, conversion metrics by product category and deal type, average order value trends, customer behavior patterns, promotion performance, inventory levels, and comparison across channels or locations. Data exports in standard formats for integration with your BI tools. We also provide regular business reviews with optimization recommendations. The analytics help you understand what's working and continuously improve performance.

Typical deployment takes 3-5 weeks from contract to launch. Week 1: Discovery and planning. Week 2: Branding and catalog setup. Week 3: API integrations and system connections. Week 4: UAT (User Acceptance Testing) and training. Week 5: Launch and optimization. This fast timeline is possible because SKYdeals is cloud-native—no hardware installation, no complex on-premise infrastructure. We've refined this process across dozens of deployments. Enterprise power, startup speed.

SKYdeals offers three commercial structures. Revenue Share: Zero upfront cost—we earn a percentage of sales generated. Best for risk-free start with fully aligned incentives. SaaS: Fixed monthly fee for platform access. Predictable costs, unlimited usage, you keep more upside as sales grow. Best for high-volume operations wanting budget certainty. Hybrid: Setup fee combined with lower revenue share, fully customized to your requirements. Best for complex projects with specific needs. We're flexible—the right model depends on your commercial priorities.

Yes. Enterprise security is fundamental to our architecture. GDPR compliant for passenger data protection across all markets. PCI-DSS compliant for payment processing. SOC 2 ready for enterprise security audits. All data encrypted at rest and in transit. Role-based access control for admin users. Regular security audits and penetration testing. We can execute data processing agreements aligned with your compliance requirements. Security isn't an afterthought—it's built into every layer.

Yes. The multi-tenant architecture supports operating multiple stores, brands, or clients from a single platform instance. Each tenant has isolated data, independent branding, separate catalogs, and distinct configurations. This is ideal for travel retailers managing multiple airline partnerships, airport operators with diverse concessionaires, or agencies deploying solutions for multiple clients. Centralized management with brand-specific customization.

We provide comprehensive support throughout the partnership: technical integration assistance during deployment, catalog setup and brand partner coordination, training for your team, promotional campaign management, ongoing platform maintenance, performance optimization, new feature rollout, and dedicated account management. You receive a primary contact who understands your business. Platform updates deploy automatically. We operate as an extension of your team, continuously working to improve performance.

Yes. The API-first, headless architecture makes SKYdeals highly extensible. Common customization paths include: custom frontend experiences for specific touchpoints, integration with proprietary systems via API, custom shoppertainment mechanics tailored to your use case, bespoke reporting and analytics, and workflow automations. Our development team can build custom features as part of a professional services engagement, or your developers can build on our APIs with full documentation and SDK support.

SKYdeals serves organizations across the travel retail ecosystem: airlines (inflight e-commerce), airports (terminal and lounge retail), travel retailers (Lagardère, Avolta, Heinemann), cruise lines (onboard shopping), rail operators (station and onboard commerce), brands seeking travel retail distribution, and technology partners building travel commerce solutions. The platform's flexibility—from single-store deployment to multi-vendor marketplace—adapts to diverse business models and scales from pilot programs to global operations.

Contact us to schedule a discovery call. We'll discuss your specific requirements, technical environment, commercial goals, and timeline. From there, we design a deployment plan tailored to your needs—typically starting with a focused pilot to prove the model before broader rollout. Contract to launch: 3-5 weeks. We handle the complexity; you focus on your core business.